How to Create Your Frontier ID

Create a Frontier ID to have online access to your account where you can review bills and update your profile and payment information. The ID also gives you the ability to login and use the MyFrontier Mobile App and TV Everywhere app (for FiOS TV customers). The ID also enables you to sign-in with streaming apps if you have Frontier TV and internet services.

It’s very simple to create a Frontier ID. Just follow these steps:

  1. Fill out this form. Your email address will be your Frontier ID
  2. Next, link your account with:
    1. Your email address you have on file with Frontier
    2. Your billing phone number with Frontier
    3. You Frontier account number
  3. Once you’ve entered the correct information, you’ll be asked to verify via text, phone or email.
  4. Once verified, you now have access to your new Frontier account.

Frontier Has Exciting News for California, Texas and Florida Residents

On February 5, 2015, Frontier Communications announced a definitive agreement with Verizon to acquire Verizon’s residential, commercial and wholesale wireline operations in California, Texas and Florida. This includes 3.7 million phone, 2.2 million broadband and 1.2 million FiOs video connections. On April 1, 2016, these Verizon services in California, Texas and Florida will switch over to Frontier. This means if you currently have TV, Internet, Phone or FiOS services with Verizon, it will now be provided by Frontier Communications.

It’s important to note that current Verizon customers in these states will not lose their Verizon phone number, services or monthly rate. Those will not change. Customers can use their Verizon account number to create a new Frontier ID in order to manage their account and view bills.

For those who use their Verizon login to stream live TV from apps like WatchESPN, their Verizon credentials will no longer work April, 2016. But all they need to do is sign in with their new Frontier ID and password.

Internet speeds will remain the same. Verizon billing issues will be handled by Frontier.

FiOS – How Much Better is it?

FiOS From Frontier

FiOS (FYE-ose) is short for Fiber Optic Service, you might hear someone refer to it as Fiber… We’re all talking about the same thing. Fiber-optic systems use strands of glass fiber and laser-generated pulses (laser are awesome, BTW) of light to transmit all kinds of of data: voice, video, video games, etc… at incredibly fast speeds. It’s the best available.

Frontier is now able to bring incredibly fast speeds to customers using the fiber optic networks throughout Arizona, Idaho, Illinois, Indiana, Michigan, Nevada, North Carolina, Ohio, Oregon, South Carolina, Washington, West Virginia and Wisconsin. FiOS from Frontier is also available in some parts of California. We’re expecting to expand and grow the network, so be sure to reach out to us and find out if FiOS is available in your area.

FiOS Facts

Fiber Optic Communication dates all the way back to the 1970s, and was first developed by Corning Glass Works. Not bad for a company most likely responsible for some of your flat-ware.

Internet download Speeds up 50 Mbps – That’s a lot of megabits.


  1. “Do streaming videos stop to buffer?”
  2. What’s buffering? I have Frontier FiOS…”

FiOS is currently available in approximately 18 Million homes

China now requires all newly built homes to be equipped with Fiber connections.

Fiber-to-Home connections and service will add about $5000 to your home’s value!

There’s more than 20 Million miles of Fiber-optic cable installed in the United States. Which is pretty amazing considering that we’ve got a long way to go.

FiOS Technology is bringing users everywhere faster, more reliable Internet access. With consistent speed and proven reliability, fiber optics are altering the way we interact and experience digital entertainment and services. If FiOS is available in your area or your home, but you aren’t currently receiving service, do yourself a favor and contact get-frontier and improve your connection.

Recommended Download Speeds for Different Types of Activity

Many users often wonder what internet speed they’ll need to accomplish various online tasks, especially since most internet packages place a lot of importance on speed. While it’s always good to have faster internet speeds, it’s never really clear how speed impacts mundane online activities. So let’s break it down…

Below is a detailed explanation on what minimum internet speeds some common online tasks need:

What Internet Speed Does Your Task Need?

With the proliferation of tasks that can be completed online, there is a corresponding increase in the number of online users. However, not every online task requires maximum internet speeds.

Get FiOS Service from Frontier


Below are examples of the internet speeds that most online tasks need:

Email: So you do not experience any snarl ups, or annoying waits that grate on your patience, you need an internet speed of 0.5 Mbps, or thereabouts, so as to open your mail smoothly as well as open large emails or heavily graphic emails.

Basic Browsing: In order to navigate your way to the right site you will need an internet speed of 0.5 Mbps. This is basically for browsing and simple searching of the web.

Advanced Browsing: There are some websites with copious amounts of auto-videos, interactive pages, and many other rich media. These sites usually hog a lot of bandwidth. To open such pages, and for them to function optimally, you will need to have an internet speed of at least 1.0 Mbps.

VOIP: Internet voice calls bag the prize for the easiest streaming task: they do not require complex videos and their audio requires a lot less than music. At-home VOIP- both on the upload and download side- requires only 0.1 Mbps. But it does no harm to have an internet speed of up to 1.0 Mbps for clearer better, and faster connections.

Netflix and Hulu: With only 1.5 Mbps you are good to start streaming on these sides. However, there is a lot you can miss out on if you go for the minimum you need to stream videos in these sites. Though with 1.5 Mbps on the download side you can still download or stream, if you are desirous of better video quality, and you want to take advantage of HD videos, then you will need internet speeds of 5.0 Mbps and above. Streaming is no problem with Frontier High Speed Internet.

Hulu, on the other hand, offers different settings according to your internet speed. If you have enough bandwidth, you can change the settings for better video quality.

Online Gaming: It is hard to say exactly what internet speed online games need because, usually, there are different online games. However, more often you will need an internet speed of anything between 1.0 Mbps to 4.0 Mbps. Online games particularly need excellent connection, and, thus, it is advisable that you get a reliable Ethernet or Wi-Fi connection for best results.

Streaming Music Online
: With as little as 0.15 Mbps you can begin streaming music online. Streaming music online is comparably much simpler to streaming full video: it gives you excellent sound for less speed. It is worth noting, however, that mobile services may sometimes require higher speeds for good quality sound.

YouTube and other Video Streaming Site
s: YouTube and like sites have almost the same rules as Netflix: You are fine with 0.5 Mbps, but higher quality videos need much more internet speed than that.

Video Web Conferencing: Web conferencing features in Facebook’s messenger and skype mount real-time connection with a two-way video. In order to at least maintain a conversation without any hindrances, great internet speeds are needed. Therefore, a basic video call will need around 0.5 Mbps- both downloading and uploading. For an HD video, you will most likely need more internet speed in the region of 1.5 Mbps both ways.

Heavy Downloads and Uploads: There are some intensive internet activities that typically require higher internet speeds than the speeds used to facilitate mundane online activities such as emailing. Activities such as sharing heavy files vide the cloud will need more internet speed. These speeds often range between 25 Mbps to 50 Mbps. These speeds will permit you to download or upload high-definition content or heavy/bulk files in just a matter of seconds- or minutes when the speed chooses to lag. These internet speeds are needed by graphic designers or people who transact in heavy files.

Hopefully, that helps clear things up. If you’re looking for high-speed internet service that can handle any task, Frontier has you covered. Our Broadband service is zippy to say the least, but the Frontier FiOS network is on a whole other level.

Are You Getting the Speeds You’re Paying For?

At the end of 2015, the FCC released a report, “Measuring Broadband America”. They concluded that continual advances in technology and network improvements have “significantly improved” the speeds at which customers are able to access the internet and download data.

If you’re like me, then you’re probably a bit skeptical of any report that paints a rosy picture. Fortunately the internet, being the internet, happens to have all the tools you need to answer the question “Am I getting the speeds I am paying for?

Internet Speeds Up to…

Advertised prices seem to rely on intentionally fuzzy language such as “blazing fast internet with speeds up to…” Suggesting that your experience anything but guaranteed satisfaction. My personal experience has taught me that it pays to find out what’s really going on — there have been times when I have not experienced the speeds I was paying for, particularly from a certain DSL provider…

So how do you find out of if you’re getting the premium service you are likely paying extra for? Well, the first step, is to have a look at the National Broadband Map, which shows average speed tests across the country.  This will give you a good understanding of how internet access can be affected by region and population density.

Internet Speeds across the Nation

Compare National Internet Speed Tests

The second step involves actually metering your own speed. This is a lot easier than it might sound, all you need to do is visit and click the button that reads “Begin Test”.  You’re IP address will be pinged from the speed test server (A ping is just a test signal that will tell you how long it takes to get from point A to Point B and back).

Now You have a real-time snapshot of your upload and download speeds!

I’ve got my internet speeds, now what?

Well, the smart thing to do is to go to your internet provider’s website and look up your internet plan.  You should be getting speeds near 95% of your plans stated maximum. If not, then it’s likely that you’re one of the 20% of broadband customers being under-served by your internet provider.

Nothing burns me up more than overpaying! It’s promising that the FCC appears to be burned up as well (we can forgive them for being a little self congratulatory, it’s what they do). For now, take a close look at your internet speed, call your provider and make some changes.

If you’re looking for better high speed internet Frontier offers cable broadband and FiOS at speeds you can rely on. Read more about Frontier High-Speed Internet.

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