Get-Frontier.com Terms and Conditions

A full list of Frontier Terms and Conditions can be found here.

Frontier Disclaimers

*Disclaimer:: Internet Offers: Limited-time offer for new Internet customers. Must subscribe to new High-Speed Internet. Cannot be combined with other promotional offers on the same services. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Your ability to stream may be limited by speeds available in your area. Service subject to availability. If customer cancels one of the required bundled services during promotion, all promotional rates are void and early termination fee applies for Amazon Prime offer. Discounted $5/mo. router fee applies for 24-month promotional period. Equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. $75 installation fee applies. 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to Internet service and equipment. Frontier reserves the right to withdraw these offers at any time. Other restrictions apply. ©2018 Frontier Communications Corporation.

Amazon Prime Offer: Amazon Prime offer requires a two-year agreement and maximum $120 Frontier early termination fee on new Internet service. Amazon Prime Offer: You must redeem your promo code and agree to the Amazon Prime Terms and Conditions to qualify for Prime membership. Your Amazon Prime membership automatically renews for the membership fee in effect at the time of renewal plus applicable taxes. You may cancel at any time by visiting Your Account and adjusting your membership settings. Valid credit card required at time of registration if Amazon does not have one on file. Promo code cannot be transferred or resold. For more information about Amazon Prime, visit amazon.com/prime.

Double Play Bundles: Limited-time offer for new Internet and Voice customers. Must subscribe to a new qualifying residential phone and new High-Speed Internet. Cannot be combined with other promotional offers on the same services. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Your ability to stream may be limited by speeds available in your area. Service subject to availability. If customer cancels one of the required bundled services during promotion, all promotional rates are void and early termination fee applies for Amazon Prime offer. Internet router fee waived during 24-month promotional period. Equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. $75 installation fee waived on new Double Play bundles. Standard charges apply for jack installation, wiring and other additional services. After 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to all services and equipment. Taxes, governmental and other Frontier-imposed surcharges apply. Frontier reserves the right to withdraw this offer at any time.

Triple Play Bundles: Limited-time offer for new TV, Internet and Voice customers. Must subscribe to a new qualifying residential phone, new High-Speed Internet and new DISH® TV service. Cannot be combined with other promotional offers on the same services. Service speed is not guaranteed and will depend on many factors. Maximum service speed is not available to all locations and service may not be available at certain speeds at your location. Service subject to availability. If customer cancels one of the required bundled services during promotion, all promotional rates are void and early termination fee applies for Amazon Prime offer. Frontier early termination fee associated with Amazon Prime offer is in addition to DISH early termination fee. Internet router fee waived during 24-month promotional period. Equipment delivery/handling fee applies. A $34.99 Frontier video setup fee and $9.99 broadband processing fee upon disconnection of service applies. $75 installation fee waived on new Triple Play bundles. Standard charges apply for jack installation, wiring and other additional services. Unlimited calling is based on normal residential, personal, noncommercial use. Calls to 900 numbers are blocked. Calls to 411 incur an additional charge. Subject to Frontier’s fair use policy and terms of service. After 24-month promotional period, promotional discount will end and the then-current everyday monthly price will apply to all services and equipment.

DISH NETWORK SATELLITE TV TERMS AND CONDITIONS

Amazon Alexa Integration

Requires internet-connected Hopper® or Wally® and Echo, Echo Dot, or Amazon Tap device.

Amazon Disclaimer

Amazon, Alexa, Echo, Echo Dot, Amazon Tap and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

Dot Promotion

Requires credit qualification and new DISH activation with Hopper® with Sling® or Hopper 3®. Not available in Puerto Rico or USVI.

Free Echo Dot provided by DISH. Amazon is not a sponsor of this promotion.

PROMOTIONAL OFFERS

Require activation of new qualifying DISH service with 24-month commitment and credit qualification. Offers valid 01/15/18. All prices, fees, charges, packages, programming, features, functionality and offers subject to change without notice. Welcome Pack not eligible for offers. ETF: If you cancel service during first 24 months, early termination fee of $20 for each month remaining applies. Activation fee may apply.

EARLY TERMINATION FEE

A termination fee of $20 for each month remaining will apply if service is terminated during the first 24 months.

INSTALLATION/EQUIPMENT REQUIREMENTS

Free Standard Professional Installation only. Leased equipment must be returned to DISH upon cancellation or unreturned equipment fees apply. Upfront and additional monthly fees may apply.

PROGRAMMING PACKAGE DISCOUNTS

Available with qualifying programming packages. Programming discounts include a $5/mo credit for enrollment in e-bill autopay. If e-bill autopay is cancelled, credit will be removed. Must maintain qualifying programming to receive all credits.

FREE HOPPER WHOLE-HOME HD DVR UPGRADE

First Hopper HD DVR and up to 3 Joey receivers available for one-time $199 Upgrade fee. $199 Upgrade fee waived at time of service activation with subscription to America’s Top 120 and above or DishLATINO Plus and above. A second Hopper HD DVR is available for a one-time Upgrade fee: $49 for a Hopper, $99 for a Hopper with Sling. With a second Hopper HD DVR, one additional Joey receiver is available for $99 Upgrade fee. Monthly fees: Hopper, $10; Joey, $5; Super Joey, $10; second Hopper, $15. Hopper and Joey receivers require an eligible HD package and cannot be combined with any other receiver models or types. With PrimeTime Anytime record ABC, CBS, FOX and NBC plus two channels. With addition of Super Joey record two additional channels. Commercial skip feature is available at varying times, starting the day after airing, for select primetime shows on ABC, CBS, FOX and NBC recorded with PrimeTime Anytime. Recording hours vary; 2000 hours based on SD programming. Equipment comparison based on equipment available from major TV providers as of 4/1/17. Watching live and recorded TV anywhere requires an Internet-connected, Sling-enabled DVR and compatible mobile device.

PREMIUM CHANNELS

Premium offer value is up to $180; after 3 months then-current monthly prices apply and are subject to change unless you call or go online to cancel prior to the end of 3 months. HBO®, Cinemax® and related channels and service marks are the property of Home Box Office, Inc. SHOWTIME is a registered trademark of Showtime Networks Inc., a CBS Company. STARZ and related channels and service marks are property of Starz Entertainment, LLC. DISH Movie Pack: Only available with new qualifying DISH service activated during promotional period. For the first 3 months of your subscription, you will receive DISH Movie Pack free (regularly $10/mo). After 3 months, then-current regular price applies. Requires online DISH account; internet to stream content. HD-only channels not available with select packages.

HD FREE FOR LIFE

Additional $10/mo HD fee waived for life of current account; requires continuous enrollment in eAutopay.

DHA24 PLAN

Free Standard Professional Installation only. Leased equipment must be returned to DISH upon cancellation or unreturned equipment fees apply. Upfront and additional monthly fees may apply. Offers subject to terms of applicable Promotional and Residential Customer agreements. State reimbursement charges may apply. Additional restrictions and taxes may apply.

2-YEAR DISH TV PRICE GUARANTEE PROMOTION

Offer for new and qualifying former customers only.Important Terms and Conditions:Qualification:  Advertised price requires credit qualification and eAutoPay. Upfront activation and/or receiver upgrade fees may apply based on credit qualification. Offer ends 01/15/18.

2-Year Commitment:  Early termination fee of $20/mo. remaining applies if you cancel early.Included in 2-year price guarantee at $49.99 advertised price:  America’s Top 120 programming package, Local channels, HD service fees, and equipment for 1 TV.Included in 2-year price guarantee for additional cost:  Programming package upgrades ($59.99 for AT120+, $69.99 for AT200, $79.99 for AT250), monthly fees for additional receivers ($5-$7 per additional TV, receivers with additional functionality may be $10-$15) and monthly DVR fees ($10-$15).NOT included in 2-year price guarantee or advertised price (and subject to change):  Taxes & surcharges, add-on programming (including premium channels), DISH Protect, and transactional fees.

Premium Channels:  Subject to credit qualification. Free Premiums Offer: After 3 mos., you will be billed $60/mo. for Cinemax, Showtime, Starz and DISH Movie Pack unless you call to cancel.Other:  All packages, programming, features, and functionality are subject to change without notice. After 6 mos., you will be billed $8.99/mo. for Protection Plan unless you call to cancel. After 2 years, then-current everyday prices for all services apply. For business customers, additional monthly fees may apply. Free standard professional installation only.© 2017 DISH Network L.L.C. All rights reserved. HBO®, Cinemax® and related channels and service marks are the property of Home Box Office, Inc. SHOWTIME is a registered trademark of Showtime Networks Inc., a CBS Company. STARZ and related channels and service marks are property of Starz Entertainment, LLC.

TAXES AND SURCHARGES Taxes: Subscribers who live in most jurisdictions have sales taxes and similar charges listed on their bills, in addition to their monthly charges. These taxes are imposed by the state on the purchase of goods and services, and they are not limited to DISH. In many states, DISH is required by law to collect these taxes from subscribers. These charges are as follows (italicized text reflects how this item appears on the bill):Sales Tax: These are taxes imposed on the purchase of goods and services. The applicable rate is set by each state.Florida (Communications Services Tax): Florida imposes a 9.07% sales tax on the price of satellite service and a gross receipts tax of 2.37%. The law requires DISH to collect these taxes from subscribers.Kentucky (Video Excise Tax): Kentucky imposes a 3.0% excise tax on the price of multi-channel video programming services. The law requires DISH to collect this tax from subscribers.Massachusetts (Video Excise Tax): Massachusetts imposes a 5.0% excise tax on revenues from the sale of satellite service. The law requires DISH to collect this tax from subscribers. Tennessee (Satellite Sales Tax): Tennessee imposes an 8.25% tax on revenues from the sale of satellite services. The law requires DISH to collect this tax from subscribers. Utah (Video Service Tax): Utah imposes a 6.25% tax on the price of multi-channel video and audio services. The law requires DISH to collect this tax from subscribers. Other Taxes: Subscribers who live in certain states will also see charges for certain gross receipts taxes. These charges are as follows (italicized text reflects how this item appears on your bill): District of Columbia (Video Gross Receipts Tax): DISH is subject to a 10.0% tax on its gross receipts in the District of Columbia.Maine (Service Provider Tax): DISH is subject to a 5.0% tax on the value of the services we provide in Maine, as measured by the sale price.Maryland (Boxing/Wrestling Tax): DISH is subject to a 10.0% tax on gross receipts from the sale of boxing and wrestling broadcasts in Maryland. Rhode Island (Video Gross Receipts Tax): DISH is subject to an 8.0% tax on its gross receipts in Rhode Island only on IPVOD. Although these taxes are similar to other state taxes and fees, which are typically the responsibility of the customer, the states above have chosen to impose these taxes on DISH and other businesses who conduct business in each of the respective states. These taxes are imposed on DISH and are not imposed directly on subscribers. DISH is not required by law to add the charge to a subscriber’s bill. State Tax Reimbursement Charges: Subscribers who live in certain states have a state-specific tax reimbursement charge listed on their bills as part of their monthly charges. These charges are allocated uniformly, are shown as a fixed monthly amount and are subject to change. These charges are as follows (italicized text reflects how this item appears on your bill): Connecticut (CT Gross Earnings Tax Reimburs): DISH is subject to a 5.0% tax on its gross earnings in Connecticut. The charge is currently $3.09 per month. Delaware (DE Gross Earnings Tax Reimburs): DISH is subject to a 2.125% tax on its gross receipts in Delaware. The charge is currently $1.50 per month. Kentucky (KY Gross Earnings Tax Reimburs): DISH is subject to a utility gross receipts tax of 3.0% on gross receipts from the sale or lease of equipment and non-programming services. The charge is currently $1.63 per month. Ohio (OH Gross Earnings Tax Reimburs): DISH is subject to a 0.26% tax on its gross earnings in Ohio. The charge is currently $.22 per month. Texas (State Cost Recovery Fee): DISH is subject to a 1% franchise tax for conducting business in Texas. The charge is currently $.52 per month. Puerto Rico (Property Tax Surcharge): Puerto Rico imposes property tax on the cost of a leased receiver. The charge is currently $.52 per leased receiver per month. Although these taxes are similar to other state taxes and fees, which are typically the responsibility of the customer, the states above have chosen to impose these taxes on DISH and other businesses who conduct business in each of the respective states. These taxes are imposed on DISH and are not imposed directly on subscribers. DISH is not required by law to add the charge to a subscriber’s bill.Digital Home Advantage offer is available from DISH and participating retailers for new and qualified former DISH residential customers in the continental United States. You must provide your Social Security Number and a valid major credit card. Participating retailers may require additional terms and conditions. The first month of DISH service must be paid at time of activation. Number of channels may decline. Local and state sales taxes and state reimbursement charges may apply. Where applicable, monthly equipment rental fees and programming are taxed separately. Standard Professional Installation includes typical installation of one single-dish antenna configuration, typical hook-up of an eligible receiver configuration and equipment testing. More complex installations may require additional fees; other installation restrictions apply. Prices valid at time of activation only; additional fees will apply to upgrade after installation. Any unreturned equipment fees will automatically be charged to your DISH account or credit or debit card provided to DISH. DISH shall determine eligibility for this offer in its sole and absolute discretion. Programming and other services provided are subject to the terms and conditions of the Digital Home Advantage Customer Agreement and Residential Customer Agreement, available at www.dish.com or upon request. Blackout and other restrictions apply to sports programming. All service marks and trademarks belong to their respective owners. ©DISH Network L.L.C. All rights reserved.